Latest News


October 19, 2018
Financial Ombudsman Service set to increase compensation limit

Financial Ombudsman Service set to increase compensation limit

This week has seen the announcement that the Financial Conduct Authority has proposed increasing the limit of compensation that the Financial Ombudsman Service (FOS) can grant. […]
October 19, 2018
RBS chief cannot rule out future misconduct

RBS chief cannot rule out future misconduct

The banking industry has been mired in various scandals over the past decade ranging from the repayment of mis-sold payment protection insurance to criminal conduct seen […]
October 12, 2018

Final Call to UK GRG Customers

The deadline set for new complaints to the Royal Bank of Scotland’s (RBS) complaints process for its former Global Restructuring Group (GRG) is quickly approaching. As […]
October 12, 2018

RBS reputation to take 10 more years to repair

The Royal Bank of Scotland’s Chief Executive has revealed that repairing the bank’s damaged reputation is expected to take a further 10 years. Speaking to The […]
October 4, 2018
Closure of Irish GRG Scheme

Closure of Republic of Ireland GRG scheme

The Irish Times has reported on the announcement from Ulster Bank that a review scheme established for mistreated customers of its Global Restructuring Group is to […]
October 1, 2018
Deadline for RBS GRG Scheme is weeks away.

Deadline for GRG Claims is fast approaching

The Times has today asked whether victims of the Royal Bank of Scotland’s Global Restructuring Group are “banging their heads against a brick wall?”. The question […]