Latest News

May 8, 2018

A New Name: A New Royal Bank of Scotland

As part of the banking industry’s current attempts to implement ring-fencing requirements prior to January 2019, the Royal Bank of Scotland (RBS) has renamed itself as […]
April 30, 2018

Coniston Hotel – Repossessed by RBS, sold to West Register

The BBC has shed light on the story of a hotel repossessed by Royal Bank of Scotland (RBS) before being sold to one of its own […]
April 27, 2018

Financial Ombudsman Service Under Review

Following our previous report on the Channel 4 Dispatches documentary showing a behind the scenes look at the workings, and failings, of the Financial Ombudsman Service […]
April 18, 2018

RBS’s Independent Third Party Report

In line with the role of Independent Third Party (ITP) to the Royal Bank of Scotland (RBS) review into the conduct of SME customers in the […]
April 11, 2018

Putting Things Rights – RBS GRG Update

As part of its “Putting Things Right” campaign, Royal Bank of Scotland (RBS) has begun providing a weekly update of the current review of claims being […]
April 9, 2018

Financial Ombudsman Service under fire

An undercover investigation carried out by Channel 4’s Dispatches programme has uncovered a troubling sight behind the scenes of the Financial Ombudsman Service (FOS). To quote […]